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Privacy Policy

Last updated: September 18, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Name, email address, and contact information
  • Business information and store details
  • Payment and billing information
  • Campaign data and marketing content
  • Customer analytics and engagement metrics

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process transactions and provide customer support
  • Send you technical notices and support messages
  • Communicate with you about products, services, and promotions
  • Monitor and analyze trends and usage
  • Personalize and improve your experience
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Portability of your data
  • Objection to processing
  • Withdrawal of consent

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze how our services are used. You can control cookie settings through your browser preferences.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@aivioai.com

Address: AivioAI Privacy Team, 123 Innovation Drive, Tech City, TC 12345

Phone: 1-800-AIVIOAI