Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Name, email address, and contact information
• Business information and store details
• Payment and billing information (processed securely in Canada)
• Campaign data and marketing content
• Customer analytics and engagement metrics
• Provincial and territorial business information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services for Canadian businesses:

• Process transactions and provide customer support
• Send you technical notices and support messages
• Communicate with you about products, services, and promotions
• Monitor and analyze trends and usage patterns in Canada
• Personalize and improve your experience
• Detect, investigate, and prevent fraudulent transactions
• Comply with Canadian business and tax regulations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our platform
• When required by Canadian law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent
• To comply with Canadian regulatory requirements

4. Data Security and Canadian Standards

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, meeting Canadian security standards:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures
• Compliance with Canadian data residency requirements

5. Your Rights Under Canadian Privacy Law

Under Canadian privacy laws, including PIPEDA, you have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Withdrawal of consent for data processing
• Information about how your data is used
• Right to file a complaint with the Privacy Commissioner of Canada
• Right to know about data breaches affecting your information

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze how our services are used. You can control cookie settings through your browser preferences. Our cookie practices comply with Canadian privacy requirements.

7. Data Residency and International Transfers

We store your data primarily in Canada. If your information must be transferred outside Canada, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws and PIPEDA requirements.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13, in compliance with Canadian privacy laws.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Significant changes will be communicated to you directly.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: